STORE POLICY
Customer Care
If you have any queries or questions regarding our product, we encourage you to reach out to us at the phone number 9511765153. Our team is available to assist you during our working hours, and we are more than happy to provide with the information you. Your satisfaction is important to us, so don’t hesitate to get in!
Wholesale Inquiries
If you are interested in making bulk purchases of our products, we encourage you to reach out to us. You can do so by calling our customer care number or by sending email to the address provided. Our team is looking forward to assisting you with your order and ensuring you have a smooth purchasing experience!
Privacy Policy
Kogta herbals respects and is committed to protecting your privacy. We use the information we collect on the site to make shopping at saptamveda.com as safe as possible and to enhance your overall shopping and health experience. We do not sell, trade, rent or loan your personal information to others unless instructed by a court of law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
To order a product, you may choose to set up an account. To set up an account, we will need to know your name, email address, billing, and shipping address (The payment details like credit card/debit card number would be routed through internationally acclaimed secure authenticated payment gateway PayU. This allows us to process and fulfill your order and to notify you of your order status. You will also be asked to create a special username and password so that you may access your account in the future (and so you don't have to re-enter all your information again). Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Cancellation Policy
You can cancel the product anytime after ordering it. Once the product is cancelled you will get the refund back to your bank account within 48 hours and if the product is delivered, you will get the refund after pick up and quality checks.
Payment Methods
- Credit / Debit Cards
- PayU
- UPI Payments
- Net Banking